“Lucas is...the man! Lucas was dispatched to us via a Home Depot protection plan for our fridge dying. Service window was set for Tuesday 8a-5p with the expectation that the service provider would call Monday to hopefully tighten the window. Lucas called promptly Monday morning and gave my wife a better target time window with the possibility to be there earlier based on other cancellations. Lucas arrived and with covered boots (so nice to keep our floors clean) came in the house to check out our fridge. Within minutes he had the issue identified and was on the phone with the parts department. Having experienced many compressor failures associated with our fridge, he was all over it. He requested overnight parts delivery to help ensure we were back up and running ASAP. The next day, 2 of the 3 required parts arrived and with some simple follow up, we were in the loop on the situation. Unfortunately the third part didn't arrive, so on Thursday Lucas acquired the part himself by picking it up at a store and arrived mid-afternoon to start the repair. The fridge is back up and running like a champ, and hopefully stays that way for a LONG TIME! Lucas and his team are prompt, professional, kind, skilled, and above all else, there was a sense of genuine concern for getting our fridge back up and running. I never felt like we were just another service call. If Lucas isn't your repair guy, you're wrong. Hopefully we'll never have to see Lucas again!...but we all know appliances die, or at least try. And if and when that happens, we'll definitely be calling Certified Appliance Care. An absolute 10/10 experience.”

“Certified Appliance Care is the best appliance car provider we have ever worked with. Lucas Costa kept us informed on when he would arrive so we didn't have to wait around wondering when the tech would show. Lucas went about his work with knowledge and made the repair the first time. We would highly recommend Certified Appliance.”

“Lucas was great to work with. I was able to set up a service appointment that was convenient and within two days of my initial call. He came right at 1 PM for a 1-5 PM service window and even brought his own shoe covers so he wouldn't make our floor dirty with his work boots. He identified the issue with our fridge and was able to fix it very quickly. His service rate was reasonable and my fridge was fixed very professionally. I would highly recommend Lucas and Certified Appliance Care to anyone and will certainly use them again if any of my other appliances need repairs..”

“Lucas and Thiago are excellent. Lucas has come to fix our microwave and stove and he has done the job right both times! Highly recommend giving Lucas a call if you need your appliances fixed. The are also the kindest gentlemen! Thiago is so polite and enthusiastic over the phone. thanks guys.”

We have appliances on the Home Depot warranty plan. Lucas called to get clarification of the issue and schedule an appointment. He was on time, found a dirty connector, cleaned and the issue seems to be fixed. He assured us that if it comes back, he'll be back. Great guy - definitely recommend!.

Lucas is one of the most professional and politest man I have ever had as a Service person. Service was exceptional came the day I called him did the job quickly and in the most efficient way I have seen someone do any kind of service. I would highly recommend him to family and friends. Thank you Lucas for a job well done.

Lucas is professional and extremely knowledgeable. He fixed our Electrolux dryer on multiple occasions very quickly l. I would definitely recommend Lucas to anyone

My boss always has us contact Lucas whenever we need assistance and also says hes a very reliable person.